I have created a Synchro file using a later version than my field guys have. Can I save the file back or do they need to upgrade to be able to open it on their computer?
Synchro is not backwards compatible. Files saved in newer versions cannot be opened in an older version of Synchro. There is no way to save a newer file as an older version, so anyone who wants to view the file must upgrade to the newer version of Synchro PRO or Open Viewer (OVR)