I am currently working on a clients desktop computer which satisfies the minimum requirements detailed by Synchro. However, when trying to export an AVI video it crashes. I have managed to export very short videos which are very low quality, but as soon as i increase the frames per second number to 50 or above and the video is over 1minute it seems to have a very hard time. I even left it over night and in the morning it had processed 10666 frames and still had 07:29 and 66% complete.
Is this something that I need to address with their IT team and look to use a more capable computer or are there some changes i can make to make the export a bit smoother?
A frame rate of 50 fps is pretty high. We tend to use 25-30 fps.
One thing to be aware of is that if the settings you choose for things like Frame Rate, Split every (sec), and Anti Alias would result in AVI’s that are larger than 4GB then the export will fail. This is because the maximum capacity on any AVI is 4GB. This is standard for AVI’s and is out of Synchro’s control. You can split your file into smaller segments using the "Split every (sec)" setting and then recompile them using some other video editing software (e.g. Microsoft Movie Maker which is free) into an MP4, which will have a much smaller file size with a minimal reduction in quality.
You can also try using a different compression codec. The codec that we typically use is called xvid. It can be downloaded from this website: https://www.xvid.com/ Once it's downloaded and installed, you should be able to see it from the drop down list on Export AVI > Resolution tab.